Shipping & Returns
Sections marked “placeholder” must be confirmed by the business owner before launch.
Order Processing
Orders are prepared within 1–2 business days. Orders placed on weekends or holidays begin processing the next business day. (Placeholder — confirm your fulfillment window.)
Shipping Rates
Flat-rate standard shipping is charged at checkout. Expedited options may be offered where available. (Placeholder — confirm final rates before launch.)
Free Shipping
Free standard shipping applies to orders over $100 before tax, in the shipping regions you support. (Placeholder — confirm eligible regions.)
Delivery Estimates
Standard delivery typically arrives within 3–7 business days after dispatch. Estimates are not guarantees and can be affected by carrier delays. (Placeholder — confirm with your carrier.)
Order Tracking
A tracking number is emailed when your order ships. Tracking can take up to 24 hours to update after dispatch.
Returns
Unworn, unwashed items with tags attached may be returned within 30 days of delivery. (Placeholder — confirm your return window and who pays return postage.)
Exchanges
Size exchanges are handled as a return plus a new order so your size is reserved immediately. (Placeholder — confirm your preferred exchange process.)
Final Sale Merchandise
Items marked final sale are not eligible for return or exchange. (Placeholder — confirm which items are final sale.)
Damaged or Incorrect Orders
If something arrives damaged or incorrect, contact customer service within 7 days of delivery with your order number and photos, and we will make it right.
Contact
Questions about an order? Contact customer service.